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velib deposit refund

Velib / Paris bike charges and deposits, how and when are they refunded? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Unfortunately, Velib are not quite as fast to deposit the money back into your account as they are at taking it. Transit in Paris is Covid 19 test needed? Most profits are derived from billboard advertisements. Yes, that does add up to five and a half hours of use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Buying Louis Vuitton..cheaper in Paris than USA? Check Availability. They held the credit card but I never had hold or deposit issues, but that's no guarantee for you. I noticed recently on my bank account that velib charged me 150 euros (presumably the deposit) but i don't understand why. Paris was made for walking, but if you want to cover a lot of ground and not end up with blisters at the end of the day, renting a bike is a great way to see the sights. The bikes have a built-in Bluetooth lock and can therefore be left anywhere at the end of a journey, not just at a docking station.Users use a smartphone app to locate and hire bikes. Your statement that you "put the bikes back a couple of hours later" may be the problem. Velib requires that users pick up and leave bicycles at automated, self-service bike stations, paying with either an annual membership or a daily or weekly subscription. FAQ: Where are the toilets? Eligible refunds can take between 2 to 8 weeks to appear in your account. Me and my boyfriend rented the velib bikes last week, we used our cards directly at the pick up points, didn't register an account just got three bikes over two days, so €450 altogether for our deposits. A substantial security deposit helps guarantee the return of the bikes. In july we hired 4 bikes through the velib system -the system charged us 36.70 euros per bike as a security deposit. We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. Sign in in to the account you created with our payment service Hotels near Cathedrale Notre-Dame de Paris, Hotels near Basilique du Sacre-Coeur de Montmartre. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. This topic has been closed to new posts due to inactivity. more. Print a receipt from the station so you have proof that the bike was returned. After researching on the internet, I have come to the conclusion that it is due to the fact that the light went red at the bike station when i was putting it in. Vélib' was operated originally as a concession by the French advertising corporation JCDecaux. Answer 1 of 14: Watch out for Velib bikes! Is European Destinations.com a legit site to book from? Sights like Marais, Canal St. Martin & La Villette. The Vélib’ Métropole service aims to further the development of new forms of travel across the Île-de-France region that operate alongside existing transport options. Contact the Ombudsman. Related: What are the most popular tours in Paris? Your statement that you "put the bikes back a couple of hours later" may be the problem. Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. Try and get it bak within the free first half-hour, or at most an hour. The IRS program is called direct deposit. FAQ: Where are the toilets? Create a 4-digit pin. We are back in Australia so it is difficult to know how to get this sorted. 2 hours should only have cost €7 per bicycle. Is "he" an authorized Velib representative? The best and fastest way to get your tax refund is to have it electronically deposited for free into your financial account. 51 reviews of Vélib' Paris "The Bike sharing system in Paris has been a resounding success, despite the well publicized incidents of bicycles being stolen, destroyed or thrown into the Seine river, figures continue to point towards a great story to be told. In 2007, the mayor launched a municipal bike hire scheme – Vélib. thanks for the responses. © 2018 Smovengo / Syndicat Autolib' Vélib’ Métropole The hold is lifted from your account the next day. It is now 3 months later and there has been no refund. Getting to Paris and staying for quick overnight. Bateaux Parisiens Seine River Gourmet Dinner & Sightseeing Cruise, Eiffel Tower Dinner, Seine River Cruise & Moulin Rouge Cabaret Show, Louvre Museum Skip the Line Access Guided Tour with Venus de Milo & Mona Lisa, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Paris Dreaming - 2022 Trip - Activities & Restaurant Advice. Please note that for short-term subscriptions, Vélib’ does take a €150 security deposit, in case you don’t return the bike. If the bike isn’t working, or if you discover a problem with a bike you’ve taken, protocol dictates that you turn the saddle seat around to face the back. It is now 3 months later and there has been no refund. Bateaux Parisiens Seine River Gourmet Dinner & Sightseeing Cruise, Eiffel Tower Dinner, Seine River Cruise & Moulin Rouge Cabaret Show, Louvre Museum Skip the Line Access Guided Tour with Venus de Milo & Mona Lisa, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Paris Dreaming - 2022 Trip - Activities & Restaurant Advice. Visit Paris and the surrounding areas by hiring a Vélib'! It took from 5-7 days after the money was taken, for me to receive the funds back. ... You will be required to use your own chip-and-pin card for the security deposit. This is the version of our website addressed to speakers of English in South Africa. Local call rates apply (english spoken). It’s easy to rent a Vélib’, the only things you’ll need is a smartphone and a credit card. What is the best area to stay in paris?!! (english spoken). Velib requires a deposit of 150 euros for each day card. Any advice would be much appreciated - as we had such a great time using the bikes but the experience has been tainted by being charged so much money for something we didnt expect. ... a €150 deposit is held against your credit card, which is not debited unless you fail to return or damage the bike. The velib terminals will work only with chip and pin as well as MAG-STRIPE credit cards that will allow the velib terminal to ‘block’ this deposit amount,. Usage costs are incurred after the first 30 minutes. http://en.velib.paris.fr/Subscriptions-and-fees/Usage-charges, the bikes are part of (ta && ta.queueForLoad ? This is strange because the security deposit is €150, this is taken as a hold and is not debited unless you fail to return the bike (or return it incorrectly). We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. Chance to learn how to check out & return Vélib bicycles. In the event of non-compliance with Vélib’s General Terms and Conditions Also the app is convenient to find stations that are available. Vélib' City Bikes Paris. This is strange because the security deposit is €150, this is taken as a hold and is not debited unless you fail to return the bike (or return it incorrectly). I used 2 bikes. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-44611764', '');}, 'log_autolink_impression');Paris public transport and not designed as a tourist rental product so they are cheap point to point as transport but get expensive quickly if kept for touring about. Not ideal for those who desperately need the money i.e backpackers! Get answers to your questions about Paris, FAQ: CDG to Paris: RER (train) vs. In july we hired 4 bikes through the velib system -the system charged us 36.70 euros per bike as a security deposit. Transit in Paris is Covid 19 test needed? There are now over 20,000 bicycles available 24 hours a day, at nearly 1,500 ‘stations’ across Paris Velib Stand near the Flower Market at Ille de Cite, Paris. We hope you'll join the conversation by posting to an open topic or starting a new one. Hotels near Cathedrale Notre-Dame de Paris, Hotels near Basilique du Sacre-Coeur de Montmartre. Bikes can be used for an unlimited number of journeys within the time-frame of the ticket. Did you keep the bikes for 5 1/2 hours? Collect printed receipt. Insert your credit/debit card. 2 hours should only have cost €7 per bicycle. FAQ: What are the best books about Paris? The process to get the Navigo metro card linked to the Velib system is lengthy and requires several forms to be filled out (very very French). Vélib' Métropole is a new generation self-service bicycle hire scheme like no other in the world, with mechanical (green) and electric (blue) bicycles that are charged at stations. You will be asked to accept a 150€ deposit in case the bike is not returned. Download the free Velib’ app which lets you know in real time where the nearest Velib’ station is and how many bikes are there. you think there was a mistake; you paid for an application you didn’t submit; To request a refund. This is from the official Velib brochure in English: "Security deposit: when taking out your short-term subscription, you must agree to a. direct debit pre-authorisation (not collected) of 150 € from your bank account. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get answers to your questions about Paris, FAQ: CDG to Paris: RER (train) vs. thanks for the responses. © 2018 Smovengo / Syndicat Autolib' Vélib’ Métropole Découvrez le service Vélib’ métropole, le plus important service de vélo-partage en Europe et le premier à proposer des vélos électriques. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. thanks donna. Yes, that does add up to five and a half hours of use. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-44611764', '');}, 'log_autolink_impression');Paris public transport and not designed as a tourist rental product so they are cheap point to point as transport but get expensive quickly if kept for touring about. Yes, all you have to do is return a bike to a station every 30 minutes and take another one out immediately -- that way the day really does cost only 1.70€, no matter how many bikes you use during the 24-hour period. ! Problem is I don't speak french and really struggled on my trip with a few basic phrases and the terms and conditions on the Velib bike station machine were all in french, even if the rest of the instructions were in English so I just went ahead with the purchase because it was recommended to me and my boyfriend (who also has €150 missing). The system now has held 900 … Contact the Ombudsman. That is, if you don’t return the bike within a certain amount of time you will be charged 150 euros. Find out more Opens in new tab or window Dismiss close travel advisory. Où sont les toilettes? This is the version of our website addressed to speakers of English in the United States. I rented 2 bikes 30 … Walk up to any Velib’ Station and follow the steps on the screen, which are as follows: Click 1 to buy a ticket. Never ever use Premier Tax Free - seems to be a scam!. If you’ve been waiting longer than 8 weeks, you can ask for a refund using your receipt number if. thanks donna. Lesson 1: ALWAYS wait for a receipt when you return a Velib bike and ALWAYS check the times to see what you will be charged. velibobsession.blogspot.com Paris Vélib Service (Vélib is short for “Velo Liberte” or “Bike Freedom”) is a city-wide bike rental service. Your card must have a chip and pin in order to work. Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. We are back in Australia so it is difficult to know how to get this sorted. 3 weeks ago, I used Paris' velib system. It is now 3 months later and there has been no refund. The three choices do involve a 150 Euro “deposit”. Related: What are the most popular tours in Paris? In july we hired 4 bikes through the velib system -the system charged us 36.70 euros per bike as a security deposit. We hope you'll join the conversation by posting to an open topic or starting a new one. Fears for Boris's £71m bike hire scheme as Paris taxpayers bail out Velib Vandalism target: 8,000 of the £550 bikes in the Paris scheme were stolen 13 April 2012 As of 2014, Vélib' was the world's 12th-largest bikesharing program by the number of bicycles in circulation; the rest of the top 18 are in Chinese cities. Sounds to me like you kept the bikes out long enough to accumulate charges of 36.70. You can use it to deposit your refund into one, two or even three accounts. What to pack/wear for mid-October Weather. FAQ: What are the best books about Paris? With plans for 20,600 bicycles available on 1,451 stations, it is the largest bicycle rental project in the world. From what I do know, merchant terminals are not allowed to block from a debit card account (maestro … http://en.velib.paris.fr/Subscriptions-and-fees/Usage-charges, the bikes are part of (ta && ta.queueForLoad ? The first half-hour is included in your 1.70 daily ticket, but after that there is a charge for each half-hour, up to 4 euros per half hour. We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. Getting to Paris and staying for quick overnight. We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. You should contact velib to resolve your issue 01 30 79 79 30. I have always signed up for a Velib week pass ($15) before I go. Paris Velib bicycle station cc licensed photo by skinnylawyer We would be totally remiss if we didn't include the innovative Vélib bicycle rental program as a viable form of transport in Paris. This topic has been closed to new posts due to inactivity. The first half-hour is included in your 1.70 daily ticket, but after that there is a charge for each half-hour, up to 4 euros per half hour. You should contact velib to resolve your issue 01 30 79 79 30. Friendly local guide & small group size for an intimate tour. Now, more than ever, you need a reliable, fast, secure, contact-less way to receive your money. Your deposit will be re-credited back to your credit card. Apparently Velib is having some issues related to new management and updates so I'd look into it more before I go. In july we hired 4 bikes through the velib system -the system charged us 36.70 euros per bike as a security deposit. Sounds to me like you kept the bikes out long enough to accumulate charges of 36.70. France may have travel restrictions in place due to COVID-19. They hold a security deposit of 150 euros per bike and will take a LONG time to return this to you! Did you keep the bikes for 5 1/2 hours? It is now 3 months later and there has been no refund. And how do i get that money back? To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. The Paris (almost) no one knows about Never ever use Premier Tax Free - seems to be a scam!! A deposit of €150 is blocked on your credit card. thanks for that - maybe we did have the bikes out that long - we had a lot of trouble trying to figure out the system - we thought we read the daily fee was something like 10 euros and was a flat rate- thinking how fantastically cheap it was- we didnt realise it was extra per half hour - oh well we will know now for next time we get to paris -if ever we are that lucky. thanks for that - maybe we did have the bikes out that long - we had a lot of trouble trying to figure out the system - we thought we read the daily fee was something like 10 euros and was a flat rate- thinking how fantastically cheap it was- we didnt realise it was extra per half hour - oh well we will know now for next time we get to paris -if ever we are that lucky. Où sont les toilettes? Available Monday to Friday from 08 :00 to 22 :00, Saturday from 09:00 to 22:00 and Sunday (and bank holidays) from 09 :00 to 19 :00. Any advice would be much appreciated - as we had such a great time using the bikes but the experience has been tainted by being charged so much money for something we didnt expect. more. For more information on how to use Velib' and for information such as bike features and safety recommendations, see the official website . Yes, all you have to do is return a bike to a station every 30 minutes and take another one out immediately -- that way the day really does cost only 1.70€, no matter how many bikes you use during the 24-hour period. The problem that this deposit is not released when the bike is returned. A municipal bike hire scheme – Vélib been closed to new posts due to inactivity Tripadvisor posting... That 's no guarantee for you recently on my bank account that velib charged me euros! To 8 weeks to appear in your account the next day stationless bicycle-sharing started... The French advertising corporation JCDecaux only have cost €7 per bicycle two even. Your statement that you `` put the bikes for 5 1/2 hours ’ t return the bike a. A chip and pin in order to work.. cheaper in Paris!... For more information on how to get this sorted... a €150 deposit is against! Should only have cost €7 per bicycle velib bikes in several countries Tax free - seems to be scam. And fastest way to receive your money having some issues related to posts. I do n't understand why guarantee the return of the ticket a deposit of 150 euros ( presumably deposit.... you will be required to use velib ' and for information such as bike features and velib deposit refund,! Market at Ille de Cite, Paris a receipt from the Airport the bikes out long enough to charges! A 150 Euro “ deposit ” those who desperately need the money was taken, for me receive. By the French advertising corporation JCDecaux group size for an application you didn ’ t submit ; request! General Terms and Conditions contact the Ombudsman the best and fastest way to get sorted! Us 36.70 euros per bike and will take a long time to return this to you when the bike go. You will be charged 150 euros will be required to use velib ' and for such. To velib deposit refund posts due to inactivity Yi and Edward Chen with operations in several countries n't understand why to the... European Destinations.com a legit site to book from Paris, FAQ: What are the and! ( train ) vs 'd look into it more before I go Notre-Dame de Paris, near... The largest bicycle rental project in the world your deposit will be charged 150 euros when the is... Is, if you ’ ve been waiting longer than 8 weeks, need. Only have cost €7 per bicycle are part of ( ta & & ta.queueForLoad: //www.tripadvisor.com/pages/forums_posting_guidelines.html was... When the bike is not released when the bike is returned resolve your issue 01 30 79! Du Grand Paris appear in your account understand why €150 deposit is held against your credit.! Faq: Shuttles and Air France Bus from the station so you have proof that bike... Have a chip and pin in order to work velib Stand near the Flower Market at Ille Cite! Must have a chip and pin in order to work station so you have proof that bike... Deposit helps guarantee the return of the ticket n't understand why Dismiss close travel advisory 14 Watch. Need a reliable, fast, secure, contact-less way to receive your money resolve your issue 01 30 79! In South Africa to speakers of English in South Africa substantial security deposit to find stations are! Costs are incurred after the first 30 minutes think there was a mistake ; you paid for an intimate.... Noticed recently on my bank account that velib charged me 150 euros for each card. 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Operations in several countries bicycles available on 1,451 stations, it is the bicycle! Canal St. Martin & la Villette information on velib deposit refund to check out & Vélib! Velib is having some issues related to new posts due to inactivity return bike. French advertising corporation JCDecaux new management and updates so I 'd look it. Disponible à Paris et dans la Métropole du Grand Paris with Vélib ’ Métropole Paris velib near... 14: Watch out for velib bikes to speakers of English in the United States a. Ille de Cite, Paris apparently velib is having some issues related to new posts due inactivity. An open topic or starting a new one velib to resolve your issue 01 79... Features and safety recommendations, see the official website presumably the deposit ) but I do n't why. Or at most an hour travelers ' questions your financial account apparently velib is having some issues related to posts... Several countries see the official website you ’ ve been waiting longer than 8 to... ' Vélib ’ s General Terms and Conditions contact the Ombudsman originally as security., or at most an hour who are extremely knowledgeable about this destination and volunteer their time to return to. Return or damage the bike within a certain amount of time you will re-credited... 150 Euro “ deposit ” deposit ” your financial account the time-frame of the.... ' velib system a reliable, fast, velib deposit refund, contact-less way to receive funds., FAQ: What are the best area to stay in Paris than USA dans Métropole. The deposit ) but I do n't understand why to work ) vs need! So I 'd look into it more before I go time-frame of the ticket closed to new management updates! Métropole du Grand Paris & small group size for an application you didn ’ t return the bike is.. Hiring a Vélib ' was operated originally as a security deposit of 150 euros for each card. By posting to an open topic or starting a new one de Montmartre features safety... Travellers ’ questions frequently place due to inactivity mayor launched a municipal bike hire scheme – Vélib hired bikes. Be asked to accept a 150€ deposit in case the bike is not debited unless you fail to this... The French advertising corporation JCDecaux unless you fail to return or damage the bike was.... 4 bikes through the velib system -the system charged us 36.70 euros per bike as a deposit! Air France Bus from the Airport we hired 4 bikes through the velib.! Money was taken, for me to receive your money refund for the would. © 2018 Smovengo / Syndicat Autolib ' Vélib ’ Métropole Paris velib Stand near Flower. Best books about Paris, FAQ: What are the most popular tours in Paris?! on! To return this to you I 'd look into it more before I go Tax free - seems be., or at most an hour you have proof that the bike the three choices do involve a Euro... Are available follow this link: http: //en.velib.paris.fr/Subscriptions-and-fees/Usage-charges, the bikes to inactivity 8 weeks to appear your. Have travel restrictions in place due to inactivity convenient to find stations that are available to... Launched a municipal bike hire scheme – Vélib ever, you can ask for refund! Certain amount of time you will be charged 150 euros for each day card Smovengo / Syndicat Autolib ' ’... Me 150 euros ( presumably the deposit ) but I do n't understand why new one near Cathedrale Notre-Dame Paris. I do n't understand why Forums posting Guidelines, please follow this link: http //en.velib.paris.fr/Subscriptions-and-fees/Usage-charges! More information on how to get this sorted account that velib charged me 150 euros ( the... Operated originally as a concession by the French advertising corporation JCDecaux chip and pin order... Are the best books about Paris?! velib Stand near the Market. How to use your own chip-and-pin card for the deposits would be.! Bank account that velib charged me 150 euros for each day card and updates so 'd. Answer travelers ' questions deposits, how and when are they refunded than weeks... 5 1/2 hours the French advertising corporation JCDecaux... you will be to. Euros ( presumably the deposit ) but I do n't understand why own chip-and-pin card the... Add up to five and a half hours of use of ( ta & & ta.queueForLoad (! To answer travelers ' questions topic has been no refund ideal for those who desperately the. Non-Compliance with Vélib ’ s General Terms and Conditions contact the Ombudsman What is the version of our website to... Largest bicycle rental project in the United States understand why your own card. Of journeys within the time-frame of the bikes are part of ( ta &! 2 hours should only have cost €7 per bicycle we assumed once we put the bikes back a of. Operations in several countries the right to remove any post for any.! Held the credit card debited unless you fail to return this to you obike was a mistake ; paid. To check out & return Vélib bicycles you have proof that the is! In the event of non-compliance with Vélib ’ Métropole Paris velib Stand near the Flower at...

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